Join Our Team

Sherlock’s Escape Rooms

Interested in being part of a fun, energetic team? Do you like working with people and helping others?

Must be 16 years or older to apply.

Thank you for your interest in Sherlock’s Escape Rooms!

JOB DESCRIPTION

Be part of an enthusiastic team where we strive to provide a 5-star experience to each guest in an environment that is welcoming and fun for all ages! Our role is to entertain and help guide players through an immersive escape room adventure as they try to find clues, solve puzzles, and escape a room in less than 60 minutes! The job is perfect for an outgoing, energetic person who enjoys working with and leading others.

BASE PAY + TIPS + MONTHLY BONUS OPPORTUNITIES + EMPLOYEE DISCOUNTS!

FLEXIBLE SCHEDULE AND FUN ENVIRONMENT!

– GAME MASTER –

QUALIFICATIONS
• Must be at least 16 years old with reliable transportation and flexible work schedule
• Positive attitude and high level of energy, focus, and engagement
• Excellent communication, public speaking, and customer service skills
• Strong attention to detail and excellent memory skills
• Basic computer experience

PRIMARY RESPONSIBILITIES
• Greet and check in customers for their games
• Provide enthusiastic pre-game instructions to small and large groups
• Manage in-game play (i.e., control station, offering clues, role playing, etc.)
• Provide post-game outro (i.e., taking group photos, retail sales, reviews, etc.)
• Quickly and accurately reset game room using checklists provided
• Maintain facility/props (repairing and/or reporting damage, wear, etc.)
• Answer customer questions, book reservations, and other guest relations (over the phone and in person)
• Perform opening and closing duties (upon eligibility/assignment)
• General cleaning (i.e., vacuuming, sanitizing and cleaning rooms/props, bathrooms, etc.
• Other duties as assigned by supervisor(s)

– ASSISTANT MANAGER –

QUALIFICATIONS

• Must be at least 18 years old and meet game master qualifications listed above
• 2 years relative experience or higher education in related field
• Excellent problem-solving skills
• Computer and social media experience
• Flexible schedule and ability to work overtime as needed

PRIMARY RESPONSIBILITIES
• Game Master responsibilities listed above, in addition to:
• Assist with various sales, marketing, and promotional initiatives
• Supervise, train, and develop new hires and staff
• Assist with supply/inventory management and cash reconciliations
• Assist with scheduling, reporting, guest relations/inquiries, and responding to reviews
• Assist with developing, applying, and improving SOPs
• Travel as needed for training or coverage purposes
• Other duties as assigned by management